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Frequently Asked Questions
Frames and Lenses
99% of our lenses are CR39, a modern, impact-resistant material used across most luxury eyewear today. Our multi-flash lenses are made from nylon, offering excellent clarity and full UVA and UVB protection. Some frames may still feature their original vintage lenses, which will be stated in the product description.
See all our custom UV lensing options for vintage frames here.
All lenses filter UVA and UVB light rays up to 400 nanometres, providing complete everyday retinal protection.
Learn more in our blog post on custom lenses.
Yes. Most of our frames can be fitted with prescription lenses. Once you’ve chosen your frame, select your preferred lens option or email info@edandsarna.com with your prescription details.
Allow an additional 5–10 working days for custom fitting.
View all lens options on our prescriptions page.
If you are unsure what index to select for your frame contact our team to confirm the correct index level.
Yes. We offer a range of bespoke tints, gradients, and mirrored finishes — all with full UV400 protection. If you’d like to match a specific tone or era-authentic colour, contact our team before ordering.
Many acetate and metal frames can be adjusted slightly by a qualified optician. If you’re unsure, contact us and we can advise on your chosen frame’s flexibility and care requirements.
Yes. Every frame is carefully checked and refitted, where needed, with CR39 UV400 lenses that meet all EU safety standard
New old stock refers to vintage frames that have never been pre-owned or worn.
They are not second-hand, but original stock that has remained unsold since production.
Read more in our blog post on new old stock.
Style and Fit
Heart shape: Try frames wider at the top — wayfarer, clubmaster, or cat-eye styles.
Round shape: Go for oversized wayfarer, square, or cat-eye designs.
Oval shape: Most frame shapes work beautifully.
Square shape: Choose softer curves like oval, round, gatsby, or classic aviator styles.
Discover more in our guide to selecting eyewear for your face shape.
Measurements are listed in every product description — lens width, bridge width, and temple length. Compare these with your current glasses to gauge fit. For detailed guidance, see our Size & Fit Guide
Minor adjustments can be made carefully using gentle heat or by visiting a local optician. We recommend professional fitting for vintage pieces to preserve integrity.
Authenticity and Provenance
Yes. Every frame is verified as genuine vintage or Ed & Sarna original. We do not sell replicas or reproductions. Each piece is sourced through trusted optical archives, estate collections, and vintage specialists.
Our frames are sourced globally — from European workshops, independent opticians, and private collections. Each is hand-inspected for authenticity, condition, and craftsmanship before joining our collection.
Care and Maintenance
Use warm water and mild soap, then pat dry with a paper towel.
For daily use, clean with your Ed & Sarna microfibre cloth, included with your case.
Read our full cleaning guide for vintage eyewear.
Orders and Delivery
Yes. We ship worldwide using tracked and signed delivery. Customs duties or import taxes may apply depending on your country’s regulations.
All orders ship via Royal Mail Tracked & Signed delivery.
- UK: 1–3 working days
- Europe: 2–5 working days
- Rest of World: 5–10 working days
Please note: customs clearance may extend these timeframes.
For custom or prescription lenses, allow an additional 5–10 working days.
See our Delivery & Returns page for more details.
Yes. You’ll receive a tracking link by email once your order has been dispatched, allowing you to follow its journey in real time.
Yes. You can order up to five frames to try at home and return any that aren’t quite right within 30 days.
If you’re near Cheltenham, you’ll often find us at markets and festivals — check our newsletter or send us a message for dates.
Or book a VIP consultation with our team in our offices.
Yes. We’ve partnered with Klarna, allowing you to pay 30 days after shipping.
Try your frames at home first, then return any that don’t fit — all within our free 30-day UK returns policy.
Select up to five frames and choose Buy Now, Pay Later with Klarna at checkout.
Your card will not be charged for 30 days after dispatch.
Return the frames you don’t keep within the 30-day window, and you’ll only be charged for the ones you keep.
Learn more about our home try-on service.
Returns and Warranties
You can return any frame within 30 days for a full refund.
UK returns are free.
Learn more on our Delivery & Returns page.
Because our products are vintage, we cannot offer extended warranties.
However, every frame is shipped in the best possible condition.
If you follow our care guidance, your eyewear should last a lifetime.
Contact and Support
You can reach us quickly through live chat, the contact form on our website, or by emailing info@edandsarna.com.
Our team replies to all messages personally and aims to respond within one working day. Whether you need help finding a frame, tracking an order, or learning more about our services, we’re here to assist.
Thoughtful support, whenever you need it.
Contact Us
Have a question about our frames, lenses, or collections? You can reach us through live chat, the contact form, or by emailing info@edandsarna.com.
Every enquiry is answered personally — usually within one working day.